Privacy Policy

Andi and Kim Fit Club Limited ("AK Fit Club", or collectively referred to in these Conditions as "we", "us" and "our"), also trading as AK Fit Club, is committed to protecting and respecting your privacy. This policy (together with the Terms and Conditions of Use and any other documents we refer to in this policy or the Terms and Conditions of Use) set out how we will use your personal information and who it will be shared with. Please read the following carefully.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

  • We may collect and process the following data about you ("your information"):

    • information that you submit online via our site when you register for a class or make an enquiery;

    • any correspondence you send to us or when you email us;

    • details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data, communication data, purchase data and performance data);

    • details of credits purchased on the site; and

    • reservations you make for Digme classes

 

HOW WILL WE USE YOUR INFORMATION?

  • We use your information in the following ways:

    • to ensure that our site's content is presented as effectively as possible for you;

    • for our internal purposes, such as quality control, site performance, system administration and to evaluate use of our site, so that we can provide you with enhanced services;

    • to notify you about changes to our services;

    • to provide you with information, products or services that you request from us, or which we feel may interest you (provided of course that you agree);

    • to create reports to assist with future marketing;

    • to carry out our obligations arising from any contracts with you (including processing your payment for credits and to reserve your place in AK Fit Club classes when you have made a booking); and

    • to enable you to participate in interactive features of our site, when you choose to do so.

  • We may monitor your use of our site and record your email address and/or IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users' browsing actions and patterns and does not identify any individual.

  • We only keep your information for as long as is necessary.

  • We may use your information to provide you with marketing information that you request or that we feel may interest you only if you opt in and sign up to our mailing list. We will do this by email.

  • We will not share your information with any third parties without your explicit consent.

 

HOW DO WE KEEP YOUR INFORMATION SECURE?

 

  • Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

  • All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  • All your information is stored on our secure servers. Any payment transactions will be encrypted. 

  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

  • Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites.

 

YOUR RIGHTS

  • You have the right to access your information and should direct any request for your information to us at info@akfitclub.com. Please note that a fee of ten pounds (£10.00) may be payable to meet our costs in providing you with details of the information we hold about you.

  • You have the right to rectify your information by sending us a written request to us at info@akfitclub.com.

  • If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner's Office.

 

HOW TO CONTACT US

  • Questions, comments or requests concerning this privacy policy are welcomed and should be sent to us at info@akfitclub.com.